Delivery and payment
Released on 2025-11-17
General Provisions
These Terms govern the procedure for receiving, delivering, and transferring goods purchased on the website www.suchka.me.
By placing an order, you confirm that you have read and agree to these Terms.
International Shipping
We offer international shipping to European Union countries and worldwide.
Orders are processed after full payment has been successfully received.
Packages are shipped using reliable international postal and courier services, including:
- Nova Poshta Global
- Meest International
- DHL
- FedEx
- UPS
The shipping method may vary depending on the destination country and delivery availability.
Order Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Processing time does not include weekends or public holidays.
Delivery Timeframes
Estimated delivery times depend on the destination country:
- European Union: 5–14 business days
- United States & Canada: 10–20 business days
- Asia: 10–25 business days
- Other regions: 10–30 business days
Delivery times are estimates and may vary due to customs procedures or local postal service conditions.
Shipping Cost
Shipping costs are calculated at checkout based on the destination country and the selected delivery service.
The final shipping cost will be displayed before completing the order.
Customs Duties and Taxes
For deliveries outside the European Union, customs duties, import taxes, and other local charges may apply.
These charges are determined by the destination country and are the responsibility of the customer.
For orders shipped within the European Union, applicable VAT is included in the product price where required by law.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email that allows you to monitor your shipment online.
Payment
The website accepts Visa and MasterCard payment cards.